Acharya Prashant explains that human behavior is often a series of pre-programmed protocols and masks rather than true spontaneity. We behave differently with different people—parents, spouses, friends, or employees—based on established codes of conduct and expectations. This lack of authenticity leads to a restless life where one must remain constantly alert to maintain these facades. He points out that we often do not truly know the people closest to us because we only interact with their social masks and specific patterns of behavior. When someone deviates from these expected protocols, it often leads to shock or the breakdown of the relationship because we are attached to the behavior, not the individual.