Acharya Prashant explains that it is a sign of spiritual illiteracy to assume that the truth or a spiritual master must always be pleasant. He points out that historical masters like Kabir Saheb and Nanak Saheb were often blunt and used harsh language to address the world's condition. He argues that while shopkeepers are pleasant because they have items to sell, a teacher’s method depends entirely on what the student requires. If a student is insensitive, the teacher must use harshness. He emphasizes that truth is poison to the ego, which is why it is rarely perceived as pleasant by those who are attached to their self-image. He further discusses the nature of bondage, stating that attachment to insensitive people leads to absolute bondage rather than freedom. He references the teachings of Kabir Saheb, which advise that one should not flee when a teacher speaks both good and bad words. He suggests that many people deliberately ignore these scriptural lessons due to an inner dishonesty. Using an analogy of a football field filled with injured beings, he explains that a teacher cannot simply play or be at peace while others are suffering; the teacher must first attend to the wounds of ignorance and sickness in others. Finally, he addresses the suspicion and fear that often prevent people from accepting help. He notes that students often suspect the teacher of having a hidden agenda. To convince such suspicious minds of their sincerity, a teacher may have to embrace suffering themselves. He concludes that the teacher's sensitivity is a response to the student's condition, and every action is aimed at breaking the student's conditioning and leading them toward truth.