Acharya Prashant addresses the common misconception that truth or a spiritual master must always be pleasant. He explains that the conflict faced by Arjuna in the Bhagavad Gita is not a historical event between two individuals but a representation of the internal struggle faced by all of humanity. He asserts that Shri Krishna is not merely a person standing in front of Arjuna but is the very heart of Arjuna. Addressing the idea that a guru should always be pleasant, Acharya Prashant labels this notion as spiritual illiteracy. He cites great masters like Kabir Saheb and Guru Nanak Dev Ji, who used harsh and direct language to address the ego. He argues that while truth may be blissful in its essence, it is poison to the ego; therefore, a teacher's method must adapt to the seeker's needs, which often requires harshness to break through insensitivity. Acharya Prashant further explains that a saint's harshness is actually an investment of love and energy. If a teacher were indifferent, they would simply offer empty pleasantries and move on. He critiques the inner dishonesty of those who study scriptures and sing the verses of Kabir Saheb—which explicitly warn against fleeing when a guru speaks harshly—yet still demand a pleasant demeanor from a master. He suggests that people often resist help due to deep-seated suspicion and fear of hidden agendas. Consequently, a helper or teacher may have to embrace suffering themselves just to convince the seeker of their sincerity. He concludes that sensitivity is not something one forces but something that awakens when one realizes the impact of their sickness on others, and he expresses his commitment to doing whatever is necessary to reach the seeker.