Acharya Prashant addresses the issue of dealing with family conflict by first cautioning that when helping someone who has made a mistake and is suffering, one must be sure not to repeat the same mistake. He identifies that the questioner's parents are suffering due to their relationships and attachments. He then posits that by focusing exclusively on helping her parents, she might be repeating their error on a macro level, which is the prioritization of familial bonds. The speaker explains that people are often very selective about whom they choose to help, typically focusing on those to whom they are bodily related. This exclusive focus on one's own family can deprive other, more deserving people of assistance. He acknowledges that the sentiment to help one's family is natural but notes that it doesn't always work, especially when the problem itself originates from such attachments. He states that body-identification is the mother of all problems, and therefore, the problem cannot be extended to become a solution. Acharya Prashant clarifies the concept of being a "witness," describing it as a special state of being completely uninvolved and impartial, observing everything, not just one's own family. He asserts that we are rarely true witnesses because we are deeply involved for personal reasons, driven by the sentiment of "my family." The solution, he suggests, is to "defocus." By shifting focus to more appropriate areas and people, one can gain a fresh perspective and enhance their capacity to truly help. He uses the analogy of a medical student who must study away from their family to become a competent doctor, who can then effectively treat them later. He concludes that remaining entangled in the family's daily conflicts is not beneficial for anyone and hinders the development of the ability to help. He emphasizes that nobody can be helped beyond their consent, as inner change requires the person's willingness. Ultimately, the ability to help one's family is strengthened by first working on oneself and gaining a broader, more detached perspective.