Acharya Prashant explains that the more a spiritual person becomes hard as a thunderbolt against illusion (Maya), the softer they become in their inner world. Where they should not bow, they cannot be made to bow, even if their head is cut off. Otherwise, they walk around completely surrendered and effaced. He uses the analogy of a candle, which does not shed tears until it is lit. Once it receives the flame, it cries, and the more it cries, the more it melts away. Until there was light, there were no tears. Addressing the questioner's belief that crying is a sign of weakness, Acharya Prashant refutes this notion, attributing it to popular culture and films. He states that the real problem is resisting the act of crying. Crying is not a sign of anything; it is a natural human response. He mentions that he himself often cries during sessions, but it is not something to be made a special event of. When the ego encounters the heights of life, it begins to melt, and this melting can manifest as tears. He quotes Kabir Saheb: "The whole world is happy, it eats and sleeps. The servant Kabir is sad, he is awake and weeps." This sorrow is special and is related to consciousness. As one progresses on the spiritual path, they become more tender and sensitive. The speaker presents a paradox: a spiritual person is like a tree trunk, unshakeable and firm, but also like a new, tender leaf, sensitive to the slightest touch. They are unshakable in one sense and extremely sensitive to life in another. He cautions against getting attached to spiritual experiences, such as crying, as if they are special milestones. These are just part of the journey, and one should not get stuck on them. He concludes by addressing the questioner's desire for love, explaining that love is already being given through the teachings, but one misses it by holding onto a preconceived image of what love should be.