Acharya Prashant explains that the absence of love in relationships stems from a lack of simplicity and a tendency toward calculation. He defines love as a state of simplicity where one's desire is absolute and non-negotiable, similar to the single-mindedness of a child. In contrast, most people approach relationships like traders or customers, always looking for a better deal or a superior alternative. When everything in a person's life is negotiable and has a price, they remain a customer rather than a lover. A true lover is one whose desire is unchangeable and who seeks something of infinite value, making them immune to the bargaining of the marketplace. He further discusses how humans are born into small circumstances but possess the potential for the infinite. However, many people are afraid of their own vast potential and choose to remain small to avoid responsibility. This psychological state leads people to act like children even in adulthood, preferring the comforts and services provided to the weak or ill over the strength and responsibility of health. Acharya Prashant concludes by stating that in the realm of spirituality, no one is truly 'ill' because the soul cannot be sick. People merely pretend to be limited or suffering to gain sympathy and avoid the burden of greatness, a state he identifies as the illusion of Maya.