Acharya Prashant addresses the question of how to act when a loved one is perceived to be suffering or harming themselves. He begins by pointing out that the question itself assumes the problem lies with the other person. However, he suggests that the very act of asking, "What is the right action? What is my responsibility?" reveals an unresolved problem within the questioner. The immediate challenge is not with the other person, but with the self that is at a loss and divided about what to do. The speaker explains that every question is a statement of an unresolved problem within the person asking it. The question has been asked assuming the other person has the problem, but the one asking the question is the one who is truly facing an immediate issue: the inability to know the right action. Therefore, the first step must be to humbly accept that the problem is about oneself, not the other. Otherwise, the question becomes a matter of charity concerning the world, rather than an inquiry into the self. To illustrate this, Acharya Prashant uses the analogy of seeing the world through dusty glasses. If the world appears hazy, the wise action is not to try and clean the entire world, but to first clean one's own glasses. The glasses represent the mind, the instrument of perception. The way the world appears changes with one's state of mind. This highlights the importance of self-observation, as it is the self that observes the world. The primary issue, therefore, is to look at oneself first. True help, he clarifies, does not come from a desire to help, which is often a form of ego and doership. A person who is internally conflicted cannot be at peace with the world. To genuinely help someone, one must first be internally settled. When one is in a position to truly help, the help is effortless and intentionless; one's very presence becomes a help. This state is only possible when one has been helped first, meaning one has attained inner peace and clarity. Help then flows through you, and you will not be able to take credit for it.