Acharya Prashant explains that the conflict faced by Arjuna is not merely a personal struggle but represents the universal situation of mankind. He clarifies that Shri Krishna and Arjuna are not just two external persons but exist within us, with Shri Krishna representing the heart. The central issue in the eleventh chapter of the Bhagavad Gita is Arjuna's inability to recognize divinity in the familiar form of Shri Krishna. Because they have been friends and equals for a long time, Arjuna has become habituated to Shri Krishna's presence, leading to a lack of receptivity and a tendency to take him for granted. This familiarity breeds a subtle form of disrespect, similar to how Duryodhana's familiarity led him to try to arrest Shri Krishna. To resolve this, Shri Krishna displays his Virat Roop, or universal form, which is a grand and ferocious aspect of his personality that Arjuna had never seen before. This display is an experiment conducted by Shri Krishna to break Arjuna's habituated perceptions and restore his sense of awe and surrender. Upon seeing this unknown form, Arjuna is struck with fear and begins to apologize for his past casualness and underestimation of Shri Krishna's true nature. Acharya Prashant notes that this chapter serves as a lesson for teachers to occasionally reveal unknown sides of their personality to remain relevant to their disciples. For the student, the lesson is to remain aware of the tendency to underestimate the truth due to habit and to keep one's perceptions in check.