Acharya Prashant explains that true listening is the attainment of that which is otherwise difficult to reach. He describes the process of listening as a form of cleansing that prevents the accumulation of mental heaviness or impurity. While ordinary listening involves the ego making choices, spiritual listening is choiceless and holistic. He emphasizes that silence is the sound behind all sounds, referencing Kabir Saheb's teaching that the Divine is the 'breath of breaths.' He further clarifies that thought can only connect with thought, whereas silence connects with silence. The mind is limited to hearing words, but only silence can truly hear silence. True listening occurs when the silence within the listener unites with the silence of the speaker, representing the meeting of infinity with infinity. He asserts that the incomplete can never meet the complete because they exist in different dimensions; to meet the complete, one must become complete. Acharya Prashant distinguishes between two levels of interaction: the level of words, where the active mind engages, and the level of silence, where the soul connects. He compares the meeting of thoughts to grains of sand that remain separate and rigid, representing the ego. In contrast, the meeting of silence is like water merging with water, becoming inseparable. He concludes that claiming a union between the incomplete and the complete is a delusion, as true union only happens when silence meets silence.