Acharya Prashant begins by offering a method to overcome intense hatred for someone. He advises setting aside one's hatred and ego to have a one-hour conversation with that person, asserting that after this, one will no longer be able to harbor hatred. He explains that those who wish to maintain their hatred are the first to cease communication and break contact, as not facing the other person makes it easier to harbor negative imaginations about them. If one were to face them, the hatred would diminish. The simple way to eradicate hatred is to go and talk; after an hour, it is likely that both individuals will be moved to tears. Expanding on this, Acharya Prashant discusses the character from the movie 'Charlie 777', an emotionless and relationless man who has become hardened. He explains that all human beings are thirsty for love. When a person does not receive love, often because life has dealt them a blow or a source of love has been destroyed, they become hard and angry with life. This state is described as a thirsty consciousness, a thirst for liberation (mukti) or enlightenment (bodh), which is synonymous with the thirst for love. Love is that which leads one towards liberation. When this love is not found, a person reacts by becoming rigid and locking away their own capacity to give and receive love, which then turns into a neurosis, and the suppressed love manifests as cruelty and violence. The transformation of such a person happens through an encounter with something innocent, like the dog in the movie. The dog provides proof that not every being connects for selfish reasons. Unlike the deceitful and transactional relationships the man has experienced with people, the dog's love is without cunning. This new experience of a relationship based on simple, unconditional trust begins to open the locks within the man. The dog's innocent and vulnerable trust provides a glimpse of what he has been searching for: a relationship that is constant and trustworthy, which in spirituality is called 'nityata' (eternity). Acharya Prashant concludes that a person trapped in such a hardened state cannot break free on their own. They need something to enter their life spontaneously, something that compels them to love and breaks their shell. This is what the movie refers to as 'luck' and what spirituality calls 'grace' (anukampa). This is the magic of love. Love has the power to break one's established patterns. It can make a silent person sing and a talkative person fall silent. True, selfless love is a powerful, transformative force.