Acharya Prashant explains that the conflict faced by Shri Krishna and Arjuna is not merely a historical event between two individuals but represents the internal struggle of all mankind. He clarifies that Shri Krishna resides within the heart of Arjuna, symbolizing the internal guide. Addressing a question about whether human restlessness and tendencies are merely chemical reactions, he asserts that while tendencies follow preset chemical patterns, the individual who suffers is not the tendencies themselves. The conscious mind, or the incomplete self, mistakenly seeks fulfillment through association with these material tendencies, leading to inevitable disappointment.